Accessibility statement

This accessibility statement applies to the website ‘Maunula House’ of the City of Helsinki. The site address is

Statutory provisions applicable to the website

This website was published after 23 September 2018. The website must fulfil statutory accessibility requirements.

The objective of the city

As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status

The accessibility compliance of this website has not yet been evaluated, as this is a development version of the service. Once the service is officially published, the accessibility is reviewed again, and the accessibility statement is updated.

Preparing an accessibility statement

This statement was prepared on 19 February 2021.

Updating the accessibility statement

This site is a development version. The accessibility statement will be updated so that it corresponds with the observations related to accessibility compliance made during an audit. The audit is carried out once the production version of the service is published.

Requesting information in an accessible format

If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at or through the feedback form at The aim is to reply to the enquiry within a reasonable time frame.

Feedback and contact information

Central Administration / City Executive Office or

The City of Helsinki and accessibility

The objective of the city of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.

The city promotes the accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies

The city provides counselling and support for the disabled and users of assistive technologies. Support is available on guidance sites announced on the city’s website and through telephone counselling.

Approval of the accessibility statement

This statement was approved on 19 February 2021 by
Central Administration/City Executive Office
City of Helsinki